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Not sure if you may have a disability or if Student Accessibility Services is the right department to assist you? Take our brief survey to help you decide: Survey

Undergraduate and graduate students with known or potential disabilities who are new to Student Accessibility Services will need to complete the following steps in order to meet with an SAS staff member:

1. Submit the Student Application (via Knights Access)

Please click the Student Application link and complete it. You will be prompted to provide your NID and NID password. 

  • Complete the Student Application and provide any available documentation that indicates a history of a disability and/or accommodation usage.
  • Documentation: After submitting the application, you will be invited to submit documentation. SAS offers the following recommendations regarding documentation:
    • Psychoeducational evaluations are most helpful when available. IEPs, 504 Plans, and letters from doctors/providers are also beneficial for review.
    • Documentation is most beneficial when it provides specific insight into how a disability impacts various academic experiences (testing, reading, etc.). When the recommendations are for support to enhance success or are considered outside the scope of what is necessary for equal access, the student will be referred to other resources and or given options that may be able to address the specific need.
    • Please note that you should not delay meeting with us if you are concerned about not having the right documentation. Each consultant will discuss specific third-party documentation needs during the Welcome Meeting and steps you can take after the meeting. Our priority is meeting with you, not reviewing the documentation. Insufficient documentation will not delay the initial meeting but may delay the consideration and possible approval of certain accommodations.
    • Click for more information on How SAS Analyzes Reasonable Accommodations.
  • Accelerated Consideration: Accelerated Consideration may be a good fit for students who want SAS to consider specific access and accommodation options without scheduling a meeting. Learn more about the Accelerated Consideration process.

 2. Check UCF Email and Follow the Prompts

  • After you submit your application, you will immediately receive an automated email informing you that SAS will review your application. SAS will then contact you via UCF email within two business days regarding your next step. For students with a UCF ID and UCF email address, SAS will only send email communications via the UCF email system.
  • Most students will be contacted to schedule a Welcome Meeting (see next step). For students requesting a limited number of accommodations AND who submitted documentation with their application, you may have accommodations approved without the need for a Welcome Meeting. However, you are still welcome to schedule a meeting with one of our staff if you would like to discuss any information or have any questions.

3. Schedule a Welcome Meeting

If you need or want to schedule a Welcome Meeting, you may call 407-823-2371 or email to schedule a Welcome Meeting. Meetings last approximately 45 – 60 minutes and may be done remotely or in person. Please monitor your UCF email account.

While you are waiting for your meeting, review our information on Transitioning with Accommodation from High School to UCF or Learn More about Accommodations.


  • During busy times, such as three weeks before and after the start of the semester, it may take a minimum of two weeks to schedule a Welcome Meeting due to a high volume of students trying to connect. Students new to UCF are strongly encouraged to request accommodations from SAS as early as possible prior to attending UCF.
  • Current UCF students may request accommodations at any time but are encouraged to meet with SAS as soon as they become aware of a need. We do not accommodate retroactively.
  • It may take time after a Welcome Meeting to finalize and facilitate accommodations. For example, providing testing accommodations often requires a five-business day notice.

4. Explore Options During the Welcome Meeting

During the Welcome Meeting, an SAS staff member will talk with you about the academic challenges you are experiencing relative to your disability, reasonable accommodations to address the academic barriers, and potential next steps and accommodation options. Our goal is to keep the meeting relaxed and comfortable.

5. Request Accommodations (via Knights Access)

At the beginning of every semester, all students connected with SAS need to select which of their approved accommodations they will use. Following the student’s request for accommodations, Course Accessibility Letters will be sent via email to professors.

Note: Professors will only be notified of the accommodations requested for that particular course.

6. Questions or Concerns at Any Point in the Semester

We know that questions, challenges, and concerns may arise. The SAS staff member you met with initially would be happy to answer any follow-up questions. One of the biggest mistakes students make is waiting too long to address a concern.

Email or call your initial SAS contact.

Don’t remember who you met with? You can email us at, call 407-823-2371, or visit our office.

Housing Accommodations

Need to Request Housing Accommodations? Start the process with Housing and Residence Life.

Taking Classes at a UCF Connect Campus?

The SAS team on the Orlando campus works closely with the UCF Connect Campuses SAS contacts. If you are taking a course at a UCF Connect Campus and want to set up a Welcome Meeting, you can contact our Orlando office to schedule.  During the meeting, a SAS representative from the Orlando campus will join you and a UCF Connect Campus representative on your campus via Skype to discuss the barriers you are experiencing. To see our listing of Connect Campus representatives, please view the Connect Campus Contact List.

Temporary Disability and Accommodations

For students who need temporary disability accommodation considerations (such as for a dominant broken arm/wrist or for a concussion with sustained symptoms):

  • SAS is available for a consultation to discuss options. To schedule a Welcome Meeting, please review the steps outlined on this page.
  • Not all temporary disabilities are situations that fall within SAS’ role to address with accommodations. In some cases, students will need to explore options with professors without SAS involvement.
  • Facilitation of any accommodations requires reasonable time frames to assess and coordinate. Accommodations may not be able to be facilitated immediately even when temporary situations are new with potentially immediate academic consequences.
  • No Personalized Transportation Service as an Accommodation: Please note that personal transportation and travel to and around campus are the responsibility of each individual, regardless of personal situation. SAS and UCF do not have any personalized, door-to-door transportation services for students with chronic or temporary disabilities. All students need to utilize the resources available on campus, such as the  UCF shuttle and strategic parking.