Important Information

The University has transitioned to remote work throughout the summer sessions. SAS will not proctor any face-to-face or online exams during this time. Please email us at with questions or specific issues that you need to resolve. Remote operating hours are 8am to 5pm Monday through Friday. You will receive a response within one business day. For additional information visit Student Remote Learning and Accommodation Guidance or Faculty Remote Teaching and Access Guidance.

Get Connected

With UCF staff working remotely for the foreseeable future, students new to Student Accessibility Services will need to complete the following steps in order in order to virtually meet with someone:

1. Submit the Student Application (via Knights Access)

Prior to your Welcome Meeting, please click the Student Application link and complete it. You will be prompted to provided your NID and NID password.

  • Complete the Student Application and provide any available documentation that indicates a history of a disability diagnosis. These steps will save you time later.
  • IMPORTANT: Please note that you should not delay meeting with us out of concern for not having the right paperwork. Each consultant will discuss specific third party documentation needs during the Welcome Meeting and steps you can take after the meeting. Our first priority is meeting with you, not reviewing the paperwork.

2. Schedule an Appointment

For greatest efficiency with the remote meeting process, please be sure to complete Step #1 first. Once completed, email to connect with someone to schedule a time for an appointment. Remote appointments last approximately 45 – 60 minutes. For students with a UCF ID and UCF Knights email address, SAS will only send email communications via the UCF Knights email system. Please monitor this email account when getting connected and for any other interactions with SAS.

3. Explore Options

During the Welcome Meeting, an Accessibility Consultant will chat with you about the barriers you are experiencing, reasonable accommodations to address the barriers and your next steps. Our goal is to keep the meeting relaxed and comfortable.

4. Request Accommodations (via Knights Access)

At the beginning of every semester, all students connected with SAS need to select which of their approved accommodations they will use. Following the student’s request for accommodations, Accommodation Letters will be sent via email to professors.

  • Note: Professors will only be notified of the accommodations requested for that particular course.

5. Questions or Concerns at Any Point in the Semester

We know that questions, challenges and concerns may arise. The Accessibility Consultant you met with initially would be happy to answer any follow-up questions. One of the biggest mistakes students make is waiting too long to address a concern.

  • Email or call your initial SAS contact.
  • Don’t remember who you met with? You can email us at, call 407-823-2371, or visit our office.

Taking Classes at a UCF Connect Campus?

The SAS team on the Orlando campus works closely with the UCF Connect Campuses SAS contacts. If you are taking a course at a UCF Connect Campus and want to set up a Welcome Meeting, you can contact our Orlando office to schedule.  During the meeting, a SAS representative from the Orlando campus will join you and a UCF Connect Campus representative on your campus via Skype to discuss the barriers you are experiencing. To see our listing of Connect Campus representatives, please view the Connect Campus Contact List.

Temporary Assistance

For students who need temporary assistance:

  • The primary responsibility to address concerns in the classroom rests with the professor. Students should consult with the professor(s) to explore options.
  • SAS is available for a consultation to discuss additional options and to verify information for the professor as necessary. The student will most benefit from the SAS consultation if they have spoken with the professor(s) first. To schedule a consultation, please contact us at, call 407-823-2371, or visit our office.
  • SAS can approve the need for a digital recorder when necessary.
  • When space and staffing is available, SAS can proctor an exam and offer a scribe to write the answers. However, this option cannot be guaranteed, as it is based on the regular demand and schedule for SAS testing services.
  • No Personalized Transporation Service: Please note that personal transportation and travel about campus is the responsibility of each individual. SAS and UCF do not have any personalized, door-to-door transportation services for students with lower mobility injuries. All students need to utilize the resources available on campus, such as the
    UCF shuttle and strategic parking.